Reference

How mmc88 Handles Your Personal Information

Your privacy matters from the moment you open an account. This policy covers what we collect, how we use it, and the steps we take to keep your personal and payment details — including data linked to your DANA, OVO, or GoPay wallet —…

Account data protectionDANA, OVO, GoPay payment privacyYour access and deletion rightsIndonesia-region data handlingTransparent cookie use

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available through the channels below. For account-specific privacy requests, have your registered contact detail ready so we can verify your identity before making any changes.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your privacy request and our team will log it and follow up with a confirmation.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record and respond promptly.

Account Help Centre

Visit the Help Centre from your account settings page. The privacy section lists the steps to submit a data access, correction, or deletion request directly.

What We Collect and Why We Collect It

mmc88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the information needed to operate your account: your name, contact details, and the payment method you choose — whether that's DANA, OVO, or GoPay. Transaction records are retained to process deposits and withdrawals accurately and to meet obligations under applicable law

1
in the regions where access is permitted. We do not sell your personal data to third parties. Device and session data — such as IP address, browser type, and login timestamps — are logged to detect unauthorised access and keep your account secure. If you use
2
GoPay or OVO to fund your account, the wallet identifier is stored only for the duration required to reconcile the transaction; we do not retain your full wallet credentials beyond that. Data collected on this platform is used solely for account management, payment processing, fraud prevention,
3
and service improvement. Where local law requires localised data storage or specific retention periods, we follow those requirements. Access to your data is restricted to staff with a direct operational need, and all internal access is logged. Availability of services described here depends on local law
4
and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY PRACTICE

How We Protect and Manage Your Information

Security is built into the account and payment flow, not added as an afterthought. From the moment you connect a payment wallet to the point your withdrawal clears, your data moves through encrypted channels. Here is how each area of data handling works in practice.

Encrypted Connections

All data exchanged between your device and our servers travels over SSL encryption. This applies to account login, wallet linking, and every payment step involving DANA, OVO, or GoPay.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from your browser settings at any time without losing your account access.

Retention and Deletion

Account data is held for as long as your account is active and for the period required by applicable law after closure. Submit a deletion request via live chat or email and we will confirm the outcome within a reasonable timeframe.

Your Access Rights

You can request a copy of the personal data we hold on you at any time. Corrections to inaccurate details — such as a contact number or linked wallet ID — can be submitted through the Help Centre or via email support.

Common Questions About Your Privacy on mmc88

These are the questions we hear most often about how personal data is handled. If your question isn't here, reach out via live chat or email and our team will get back to you.

We collect your name, contact details, and the payment method you register — such as your DANA, OVO, or GoPay account. Device and session data are also logged for security purposes.

Wallet identifiers are retained only long enough to reconcile your transaction accurately. We do not store your full wallet credentials or PIN beyond what the payment process requires.

Yes. Submit a data access request through live chat or email support. Include your registered account name so we can verify your identity and process the request correctly.

Send a deletion request via live chat, email, or the Help Centre. We will confirm what can be removed and advise on any data we are required to retain under applicable law.

We do not sell your data. Information is shared only with payment processors — such as DANA, OVO, and GoPay networks — and only as needed to complete your transaction.

Log in and visit account settings, or contact support via live chat. For identity-linked fields, we may ask you to verify your account before the correction is applied. Players in Bekasi and across Indonesia can use the same steps.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appmmc88 App AccountRegister

How mmc88 Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

Encrypted Connections

Cookie Controls

Retention and Deletion

Your Access Rights

Common Questions About Your Privacy on mmc88

01 What personal data does mmc88 collect when I open an account?

02 Is my DANA or GoPay wallet information stored after a transaction?

03 Can I request a copy of all the data mmc88 holds about me?

04 How do I ask mmc88 to delete my personal data?

05 Does mmc88 share my personal information with third parties?

06 How can I update incorrect details on my account?

Privacy Policy

Related pages

Related pages